Role of a business analyst in analyzing and designing a fintech-monitoring app for BRAC Microfinance under BRAC IT Services Ltd.

Abstract

Business analysis is an important step to discover and emphasize the need for change in the way firms run, as well as to aid in such transformation. We can promise that an organization receives these benefits through the efficient application of business analysis, thereby enhancing the way they do business. A business analyst is ultimately responsible for identifying and resolving problems impacting the business solution, and works closely with the project manager and design team to examine existing business processes and provide ideas for improvement. Process design, in my opinion, is the most important topic that must be prioritized. A process design is used whenever there is a requirement to examine or characterize the workflow in order to increase production, effectiveness, efficiency, economy, or profitability.In my circumstance, process design was crucial in resolving the complicated interaction between each stakeholder when creating the fintech-monitoring system. Furthermore, BRAC IT as an organization is becoming increasingly reliant on business analysts (or BAs) to help guide them through this digital transformation, examining data patterns and industry trends to determine the best way to adapt products and processes in order to add value for customers and stakeholders. This study delves further into the notion of process design and prototyping in business analysis utilizing behavioral UML diagrams for designing human-centric fin-tech solutions. Furthermore, it will aid in determining the potential influence of Business Analysis in the software development business throughout the world.