HR automation & transformation processes of SQ Group

Abstract

Automation and transformation of the HR processes work the primary aim of improving organizational efficiency in alignment the organization's mission and objectives. The Human Resources Department of SQ GROUP is undergoing a major transformation which is tasked with digitization of the common HR processes starting from HR Operations and Performance Management System. The HR transformation representatives works carefully to integrate technology and process optimization to significantly expedites the efficiency and adaptability of new technology to its employees. I was truly honored to share my skills with the HR Transformation Unit of SQ GROUP as a result of my work at such a prestigious Company. The internship report gives a brief overview of the Company, its operational processes and where the Company currently stands financially in the industry. The latter section focuses solely on the complexities of the transformation processes the Company is undergoing at present to automate its HR Operations and Performance Management System and the tools and some insights of the processes. The primary subject of my research has been the Kinship App developed by the Company for HR process automation and QPMS, a data-integrated performance management system, also developed by the Company. This report contains insights on the processes being used and methodologies for operations. Afterward, I effectively identified certain constraints and shortcomings in the automation processes and made efforts to offer practical solutions. Given the sensitive and confidential nature of HR and PMS data, none of the information was made public.