Freight forwarding business focused on sea freight export of Kuehne+Nagel Bangladesh Ltd

Abstract

Kuehne+Nagel Ltd. is a leading freight forwarding company, currently operating in over 100 countries, with around 76,000 employees with 1,300 offices. It is very much financially stable, independent global freight forwarding company. Main business of this company is basically forwarding the cargo of customer including tracking transportation, giving insurance of cargo, freight consolidation etc. In this report I tried my level best to focus on sea freight (export) business of Kuehne+Nagel Bangladesh Ltd. Basically, there are three main departments are there in operations of Khuehne+Nagel Bangladesh, in terms of volume Sea freight business is bigger than air freight in Bangladesh. They forward containerized cargo; serve to customers with international quality freight forwarding. The sea freight mainly shifts readymade garments products in the Europe, North America and north East Asian countries and import of machinery, car, fabrics and chemicals from the Europe, Middle East and North East countries and subcontinent. The sea freight plays an important role in Kuehne+Nagel customer service. In Bangladesh they have several departments including Human Resource, Sea, Air, Sales, Accounts, and IT department. Luckily , I got the opportunity to work closely with a sea-freight export department which is bigger than other departments that’s why Here, I have discussed only the sea freight export operation process of Khuehne+Nagel , From booking to cargo delivery in customers door I’ve tried my level best to give all the glimpse of their business process Moreover, I discussed about the challenges I’ve faced during internship period also discussed about future opportunities they have and the risk associated with it .Furthermore ,I did SWOT, and PESTLE analysis of Kuehne+Nagel Ltd and at last gave some recommendation which might help them in the long run.