How query management is affecting client service in Positive Hub 360

Abstract

During my internship period, I learned about the Digital marketing especially about Facebook marketing practically. As I work under client service department specifically I got a broad about query management. In this report I describe the job description and all my learning from the organization. I have done a small survey to measure the satisfaction of the clients who are pay Positive hub for query management. To do the survey I took interviews of 3 of our clients and the result is quite satisfactory. While I was taking the interviews and writing the report I have got to know the importance of query management in any brand, and also get to know that how query management is affecting client servicing in Positive hub.