Investigation of collection method of retail loan encompassing risk management in City Bank Ltd.

Abstract

In this report, I represented Investigation of collection method of retail loan encompassing risk management of The City Bank Ltd. Investigating annual reports, supervisor information and branch observations, I had accomplished my report. This report encompasses how Retail Finance Centre do their functions to execute collection of retail loan and how they categorize customers according to their tendency of providing loan installments. Moreover, CAMELS rating is investigated in this report because it reflects its performances and risk associated with the bank. Furthermore, risk management divisions activities and goals towards the City Bank Ltd was included also. Apart from these investigations, a general overview of the city bank and all their functions & products are shown in this report. This paper also highlights the City Bank's innovations throughout the progression of 40 years, when they offered consumers advanced solutions rather than following to conventional banking procedures. During the pandemic, the bank had to go through many challenges, however, they fought back with those and turn into one of the best leading commercial banks.