Monthly operating cost of Cefalo Bangladesh Ltd.

Abstract

Cefalo is a Norwegian consulting and offshore-outsourcing company with its main services and development department in Dhaka, Bangladesh. The company offers IT-development and maintenance services to SME organizations in the media and software industry. Cefalo has customers all over the world, mostly in the European regions which include Norway, Sweden, Denmark, Germany and United Kingdom. Cefalo’s global headquarter is at Oslo, Norway. Its main software development branch is at Dhaka, Bangladesh. Cefalo’s Bangladesh office was registered with Registrar of Joint Stock Companies (RJSC) on August, 2010. Cefalo’s Dhaka office started its operation with only 7 members in the early 2011. The company grew to 25 members in the early 2013. Now in 2014, Dhaka office size is exceeding 50. I have been working for Cefalo Bangladesh as Deputy Chief Operating Officer since April 2014. Here my main responsibilities is to assist our COO in implementing strategies for operational management, directly taking part in the process of recruitment, training, appraisal and the overall office maintenance and infrastructure. At the same time, I work in multiple customer projects in various roles including project management and planning, requirement analysis, holding training courses etc. Before April 2014, I used to work as a Principal Software Engineer for Cefalo since January 2011. Cefalo’s Dhaka branch has mainly cost-based financial structure, as all the company revenues enter the company through its headquarter in Norway. At the end of each month, Cefalo’s Dhaka office gets payment from headquarter against its monthly cost report. In this report, I tried to explore the different types of operating costs, Cefalo’s Dhaka office has to bear each month. Software Engineers are the only human resources in the Cefalo office, who earn direct revenues by doing consultancy and software development for the customers. Salaries of Software Engineers are the major part of the monthly operating cost of Cefalo’s Dhaka office. On July 2014, it was more than 63% of the total operating cost. The administrative resources are the human resources in the Cefalo Dhaka office, who do not earn direct revenues for the company, rather they take the responsibility of managing the administration, infrastructure and overall day to day operation of the office. The administrative resources include COO, Deputy COO, Accounts & Admin Officer, System Administrator and three other office staffs. Salaries of management and admin staffs contributes a small portion (less than 8% on July 2014) of the total operating costs of the Cefalo Dhaka office. In our office, every employee gets 13 months’ gross salary in 12 months. The extra one month gross salary is offered to an employee an annual bonus.