Productdevelopment in Grameenphone Limited

Abstract

The primary purpose of this report is to fulfill the degree requirement of Bachelor of Business Administration at School of Business, BRAC University. It details my first work experience in a real life set up and explores the experience I have encountered in this short duration. It highlights the contributions made and learnings obtained during the 3 months internship period in Grameenphone Limited. It has been an amazing experience where an intern gets the opportunity to be a partner in projects making significant contributions to each. My internship supervisor, A.E.M. Saidur Rahman, the general manager of the CRM team from the department of Product in Grameenphone, has taken me thoroughly through my work, providing me with motivations and empowerment to work on the projects at my own ease. The program provided me with the opportunity to interact with the product managers and specialists of some of the amazing products of Grameenphone in Bangladesh and gather insights on how products are developed, managed and communicated to mass through the integrated work of various departments. It aided us by providing with various trainings and sessions on career development and growth. The scope of the report is limited to my time spent on my organization and is constrained by my perspective of my day to day activities. Based on real life experience and assignments, it notes down the experiences provided by the organization. However, the report is not entirely based on primary data as some secondary data was used to provide details regarding the organization. For this I was dependent on the website of the company and internal organizational documents.The major limitation while creating this report was the confidential but important information that I could not add in the report. Overall the environment of Grameenphone Limited, the friendly culture and the practices focusing on values foster the best learning experience. This is an experience which helped me apply and differentiate between the theoretical knowledge from the practices and applications.