Stakeholder satisfaction & diversification during Covid-19 pandemic: The case of foodpanda

Abstract

foodpanda is a global online food ordering and delivery marketplace. foodpanda was introduced in Bangladesh by Ms. Ambareen Reza and Mr. Zubair B A Siddiky, which currently is the biggest food delivery platform of Bangladesh. At the initial part of the report I have described about the internship and the overall experience that I have received in my tenure at foodpanda Bangladesh. I also described in details that what my job scope, learnings and other details were. Later I focused on the organization and how it is operated. And in the last chapter I tried to prove my hypothesis into a fact that diversification helped foodpanda to sustain their business and find new opportunities during the Covid-19 pandemic. Currently with their diversified, better and updated service foodpanda is on its way to be established as one of the most socially contributing E-Commerce services of Bangladesh.