“General Banking Activities of Trust Bank Limited” Dhanmondi Branch

Abstract

The Internship Program of BRAC University is required for completing our Bachelor of Business Administration. It helps us to achieve huge knowledge and practical work experiences of today’s business and also prepares us to face the challenges of new corporate life. I worked in General Banking department of Trust Bank Limited, dhanmondi branch for 3 months of my internship period. Trust Bank limited is becoming one of the leading private commercial bank and it is basically for Army Welfare Trust (AWT). The bank has built itself very strong competitors for other bank. It is capturing a large number of market shares in Bangladesh Banking Industry. Trust Bank tries to introduce its high standard products and services to attract customers. Customer satisfaction is very important for every organization to increase its growth. My internship report is on “General Banking Activities of TBL”. This report ”General Banking Activities of Trust Bank ” is the picture of quality services provided by one of the well-known private commercial bank of Bangladesh ‘Trust Bank Limited’. The study covers the following sections:  Brief Discussion about Trust Bank Limited (TBL)  SWOT Analysis of TBL  Services provided by Trust Bank Limited  Findings & Recommendations.