Operational efficiency of Social Islami Bank Limited and a study of their Pre-pandemic and pandemic periods performances

Abstract

To complete the graduation from BRAC Business School of BRAC University, internship is an integral and mandatory task for every BBS student. For that reason I have completed my internship from Social Islami Bank Limited (SIBL) which is one of the pioneer Islamic Banks in Bangladesh. SIBL is one the eight banks that fully follows the Islamic Shariah law in Bangladesh. Operational efficiency of SIBL and the comparison among eight fully shariah based Islamic banks, will be discussed in this report thoroughly. The entire report is divided into three chapters so that readers can easily get the real scenario of this sector. In the first chapter, the overview of my internship at SIBL is discussed thoroughly. Here in the chapter, the information of my internship has been discussed. Not only this, I also discussed the learning outcome that I have go through the internship has also been discussed. My contribution to the bank has also been discussed in this chapter. In this chapter, I have also pointed out how I was benefited through my internship at SIBL. Some recommendations have also been discussed in the last part of the chapter. The recommendations have been discussed for the future interns so that they can have some minimum ideas before starting their internship at SIBL. In the next chapter which is chapter two, the overview and the operational strategies have been discussed and analyzed. In the first part of the second chapter, objective & methodology have been discussed properly. Ratio analysis, primary & secondary data collection, SWOT analysis and porters’ five forces are the methods that have been used to complete the analysis properly. On the other hand, how SIBL maintains their risk management and human resources management etc have also been discussed in this chapter. How the authority of SIBL promote the bank through different ways have also been discussed in chapter two. Accounting practices of SIBL and which local and international accounting standard SIBL follows are also discussed in this chapter. In the same chapter how SIBL was affected because of Coronavirus pandemic and what were their steps to take control of the situation is also discussed in this chapter. Suggestions and recommendations are also discussed at the last part of this chapter. In the last chapter which is chapter three, an analysis of the operational efficiency of SIBL with other Islamic banks has been discussed. Different methods like Ratio analysis, hypothesis testing have been used to make the analysis properly. Both primary and secondary sources have been used here to analyze the exact situation of the banks. Two hypothesis testing have been made to analyze the situation of the banks after the pandemic period. Like other chapters, there are some recommendations have been discussed at the end of the chapter.