Prospects and challenges of introducing software in banking sector: a case study on Shahjalal Islami Bank Limited

Abstract

In this report the prospects as well as challenges of using different software in banking sector is shown. At present time information technology or IT has a great impact in the whole world. We cannot think about spending a day without the help of IT. All the things we can see around us are run through software. Even today's banking industry has gone through a technological change in order to serve their customers in a better way. Moreover, software’s has created a revolution not only in the conventional banking sector but also in the Islamic banking sector. Presently it is a period of electronic banking. Mainly electronic banking performed through the electronic means such as; applying telephones, PCs and electronic gadgets which all are connected with a software system. Even the banking sectors of Bangladesh are also trying to adopt and improve themselves by accepting the new software techniques for coping up with the present world. This new techniques has been like a blessing to the present banking sector. But with these advantages there are also some challenges that are facing by the banks and its employees. In this report I tried to incorporate all those advantages and challenges that a bank faces due to these software’s and technologies.