An analysis on recruitment and hiring practices of Chillox

Abstract

One of the top burger restaurants in the country is Chillox, and every year they expand by adding new locations throughout the cities. By establishing stores abroad, they want to achieve their goal of going global. The study was intended to better understand Chillox's general hiring and recruitment procedures. The human resources & recruitment department is a crucial and significant one that is responsible for this company's performance. In this study, I discussed Bangladeshi consumers' top restaurants, and Chillox now holds the third-place spot among burger chains with 19% of the market. Additionally, they are meeting the requirements, wants, and demands of their customers. Recruitment and selection for Chillox is a continuous process. They establish a planned for recruitment process for minimizing turnover ratio by relying on HR recruitment log, attendance, and active staff list. Moreover, as Chillox have both blue-collar and white-collar employees, they follow separate hiring criteria for both type of candidate. For white -collar they follow Job posting, screening, selection, interview phase 1&2 and onboarding. Whereas for blue-collar Chillox often focuses on a variety of factors, closely adhering to their qualifications, body language, eye contact, communication abilities, etc. throughout the interview. Then, we provide a clear explanation of our employment structure, working conditions, duty hours, leave policy, break schedule, promotion, pay, and increment systems, among other things. Following the screening interview, the background investigation and joining process will be finished. To wrap up, the major goal of this study is to comprehend the general hiring and recruitment practices upheld by Chillox as well as how the HR department operates successfully and efficiently to attain organizational objectives.