An analysis on the use of operation and information technology management in a start-up logistic company

Abstract

In recent years Bangladesh has become a country of entrepreneurs. Thousands of small business has been introduced and have made their place in the market. These businesses have become a powerful pillar of Bangladesh’s economy. With this immense growth of small e-commerce based businesses, the need for logistic support has become a compulsion. Especially during the Covid-19 outbreak the need for good quality home delivery services has become dire. In the past two years, we have faced several lockdowns. In such a situation it has been tough for everyone to collect their daily necessary goods. Everyone was frightened of catching the virus and stopped going out. Almost all the offices in both private and public sectors were transferred to the home office arrangement, markets and shopping malls were shut for a long time. So, the convenience of having brought all our essential items to our doorsteps became one of the basic needs of our daily life. Redx logistics was introduced with the purpose to serve the people of our country with that very essential service at that time. On 1st March 2020, Redx started its journey as a sister concern of Shopup and then gradually became an individual organization. Since then Redx has been working to support the small business of our country. During the pandemic situation, all the business sectors were wrecked and small businesses fall victim to this situation most dreadfully. Redx has aided them to keep their operations going on by bringing their products to the doorsteps of the customers. Redx has its home delivery services all around the country even in small towns. Redx has its operation successfully running in all sixty-four districts and more than four ninety sub-districts of Bangladesh. Redx not only serves small businesses it also has delivery services for individuals and enterprises. Redx provides logistic service to both people to person for small goods and to large companies for heavy goods as well.