Analysis of high value customer acquisition system

Abstract

My internship report is about “Analysis of High Value Customer Acquisition System of ROBI AXIATA Axiata Limited”. I have structured my report into six parts. In the first part I added the transmittal letter, acknowledgements, table of content and executive summary. In the organization part I briefly discussed about the organization overview, profile and the importance of doing this report. It also includes Principles and purposes, key achievements and mission and vision. Furthermore project part contains overview of the project which describes the enterprise business and HVC acquisition system with different tasks and steps of the entire system also I have added with the literature of the consumer satisfaction which is described in the report. As I have to relate with the educational knowledge with the corporate one so I choose this to be describe. I have also added a list of task that I was assigned to and, challenges I have faced during the internship period. Moreover I have learned a number of things how to work and ethical behavior in the workplace. In the conclusion I have added a few recommendations that could increase the overall effectiveness of the HVC system. I have ended my report with a supplementary part which includes list of references that I used for collecting primary data.