Variables associated with successful implementation of performance management system-a study on Robi Axiata Limited

Abstract

Robi Axiata Limited, a joint venture between three multinational companies from Malaysia, India and Japan is the second biggest mobile network operator of Bangladesh having almost 47.939 million subscribers. As an eminent and lucrative telecom company Robi Axiata Ltd is more conscious than ever in implementing performance management system and Robi has remodeled its performance management system in 2019 named as IGNITE. Throughout this research and after accomplishing SPSS analysis it has been found that among the three variables, organizational leadership and employee engagement have played a major role behind the exertion of new performance management system. Though this research suggests that Robi is lacking behind in creating positive culture in some cases within employees but it is easily understandable Robi will certainly bring notable changes in its performance appraisal for upgrading working culture with the help of IGNITE.