Ensuring employee engagement by maintaining relationship between organization and employees

Abstract

Banglalink is one of the largest telecommunication service providers in Bangladesh offering a wide range of 2G, 3G and 4G services. Banglalink Digital Communications Ltd. (previously Orascom Telecom Bangladesh Ltd.) is fully owned by Telecom Ventures Ltd (previously Orascom Telecom Ventures Ltd) of Malta which a 100% is owned subsidiary of global telecom holding. The main purpose of this report is to discuss the efforts of this organization to ensure Employee Engagement to organizational operations. This report contains a brief discussion on the company’s background, organizational hierarchy, different department and their functions. The HR department was mainly highlighted in this report. Different teams and their responsibilities were mentioned to give the reader a gist of this department. I mentioned my contribution to this department to share my experience about the efforts of this organization to encourage employee participation. I have also discussed about the challenges that I faced during performing. In this report I tried to cover the most recent and big project of renovation of “Tiger’s Den”, which played an important role in employee engagement. This report also contains the initiative Banglalink takes to appreciate the contributions of the employees. Moreover I stated my learning from my experience of working in this organization. And also refers to some suggestions referring to my academic knowledge that might help to achieve the purpose of this report successfully.