Analysis of training & development process of EXIM Bank Bangladesh Ltd.

Abstract

The banking sector is highly competitive and evolving. This sector has substantial risks and turnover. Because of these features, bank personnel training plays an essential role to be successful and ensure sustainability. The prosperity or collapse of an organization is determined by its employees. The performance of employees and their learning development is also an indirect benefit for an organization when it comes to the advantages of training. As a result, training for employees generally tries to strengthen an individual's abilities to meet an organization's current and future demands. From this report, we will know how EXIM Bank conducts its training and development program. This report includes a background study of the organization, in which I address its history or genesis. I looked over EXIM Bank Limited's EXIM Bank Training and Research Academy (EBTRA) structure in this study. EBTRA takes several initiatives to train its personnel. They adhere to the HR department's policies, procedures, philosophies, and essential functions. In this paper, I demonstrate the various types of training provided by EXIM Bank Ltd. EBTRA is very essential to the workforce. They gather data from various branches, design training, and carry it out. EXIM Bank offers training when lauching new product, in IT, Software, Risk management, Social Awareness, and Foreign Remittance. Since EXIM Bank is a Shariah-based Islamic bank, they also offer training in this area. I carried out a survey with the employees from that branch as respondents and interpreted the results. In the outcomes, I discovered several flaws in the organization when constructing a training program. For example, a lack of effective training requirement assessment; not having enough training duration; workplace equipment scarcity; IT Lab, and the management are not up to date. So, in response to these issues, I've made some suggestions that may be useful in the future. Moreover, I made recommendations that could assist them in better addressing those problems and developing an effective training program. Finally, I synthesize the research to conclude. It explains what goes into the internal training method along with the ways of improvement in order to achieve a more efficient outcome. Every part of this contributes useful information about the training and development strategy of EXIM Bank.