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The shift from physical personal banking to online banking

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Files

19104131_BBS.pdf (922.15 KB)

Date

2023-08

Publisher

Brac University

Authors

Full item page

URI

http://hdl.handle.net/10361/24958

Citation

Abstract

My report is about the reasons why people are shifting from traditional method of banking to online banking. I have worked with the data of the last Four to Five years to make a comparison of the trend towards shifting to online banking. With my internship done in Shimanto Bank Limited I got the opportunity to learn more about people switching to online banking from my colleagues. The key reasons that I came up with why people are shifting towards online banking are impact of covid-19, age and location playing a major part and lastly the security factor.

Keywords

Digital banking services, Pandemic, Contactless payment, Cultural factors

LC Subject Headings

Banks and banking--Bangladesh.

Description

This research report is submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, 2023.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 34-36).

Publisher Link

Department

BRAC Business School

Type

Research Report

Collections

Research Report (Bachelor of Business Administration)