Sea freight forwarding business- in depth study of Kuehne + Nagel Bangladesh Ltd

Abstract

Kuehne+Nagel Bangladesh Ltd is one of the leading logistic companies in the world. The service of the Swiss company is forwarding the cargo of customers. The main objective of the company is to serve to the customers and survive in the global freight forwarding world. There are seven departments of the company at Dhaka office. They are Human Resource, Sea, Air, Sales, Accounts, QSHE and IT department. I would like to discuss the operation process of Sea Freight department in this report. In Bangladesh the operation of Sea Freight department is larger than the operation of Air Freight. In Sea Freight the most significant activity is forwarding containerized cargo; serve to customers with international quality freight forwarding. The sea freight mainly shifts products for export purpose from Bangladesh to the Europe, North America and north East Asian countries. In the case of import the company serves the clients to bring products in Bangladesh from other Asian countries, Europe, Middle East and North East countries. Mainly the export products are readymade garments, handicrafts etc. On the other hand, machineries, car, fabrics, chemicals and etc. are the significant products in their import section. The sea freight plays an important role in K+N service. The Sea Freight export operation activities are based on a system called ‘Computer Integrated External Logistics (CIEL)’, and import section activities are done by ‘SA Log’ system. The IT department maintains the systems of K+N. Because one department’s personal system depends on the regional headquarter in Hong Kong and international headquarter at Hamburg in Germany. The K+N use for sea freight and air freight department, (ACON) is use for accounts department and KN (VLOG) for sales department. The above particular software is specially implemented only for K+N of all the branches of the world. But now a day’s (SA Log) for sea and air import, (ACON New) for accounts department, (CoreLOG) for sales department.