Professional training & development of field employees in Room to Read Bangladesh

Abstract

This research report is a partial requirement of the Internship phase of MBA program, BRAC University, Bangladesh. The topic of this research project is “Professional Training & Development of Field Employees in Room to Read Bangladesh” was assigned and approved by my Internship Supervisor and I have got full support & assistance from my Organization Supervisor. The report has been prepared by following the guideline provided by Internship Management Committee of BRAC University. As a result I have divided the whole report into 4 parts: Prefatory, Organization, Project and Supplementary. I have started with an introduction of the project and on the Organization Part I have focused on Room to Read’s Background, Overview and strategies. Thereafter I have covered the Program activities in Bangladesh focused on Literacy Program and Girls’ Education Program. Both Programs are directly operating in Natore and Dhaka Districts with Government Primary Schools and GEP still have partnership with a local NGO in Sirajganj. On the Project part the prime portion has come on which I have worked for the last 2.5 months. It is based on Professional Training & Development practices for Field Employees in Dhaka & Natore and what can be done to make the process more effective. When I have started working on it, I have collected data, information, materials on Literacy program and Girls’ Education Program from different sources. I have been able to gather information and discuss with Country Office/ Field office Technical Team, Program Operations Team including Field Managers, LMF, LC and SM. I sit with our Field Employees in both Natore and Dhaka to know their Competency level in work related skills, chose some of them as sample to know their practice and area of improvements, visit schools under their clusters, talk to School Management Committee, Teachers and our Children. In this aspect my report, I have planned and execute some modification on Training & Development modules and materials for Field Employees in both GEP and LP and applied on them on a Training in December. As a result their level of communication skills, performance and motivation has increased. Along with these, I also focused on individual training opportunities for Field Staffs contributed by organization to provide them a broad forum to develop themselves and create prospects for more exposure in future.