Implementing HR analytics-examining the possibilities and obstacles: a study on The City Bank Limited

Abstract

This report is a reflection of the skills and knowledge I developed throughout the course of my 12-week internship at The City Bank Limited. The paper incorporates a detailed discussion on HR Analytics implementation which would be able to assist organizations in developing country like ours to determine what can be done to introduce HR Analytics by overcoming the possible obstacles. This report includes a brief discussion on my internship experience at The City Bank Limited. This paper also consists of an overview of the City Bank Limited, along with a detailed discussion on the functions of various departments of the organization such as bank's management strategies, operational practices, financial performance, accounting procedures, and marketing plans. The paper also offers a comprehensive industry and competitive analysis of The City Bank Limited. Then, a qualitative research has been conducted to identify how The City Bank Limited has incorporated HR Analytics into the organization, what challenges the organization faced and how they overcame those obstacles. In addition to that, factors that contribute to the obstacle to incorporate HR Analytics in the organizations in developing nations like Bangladesh has been discussed as well. Lastly, some recommendations has been included to further enhance the utilization of HR Analytics at The City Bank Limited.