Service evaluation of investment corporation of Bangladesh (ICB)

Abstract

My main focus on this report is ICB’s overall service evaluation. Though it is a financial institution, still the consumers are the main role player of this organization. In the whole report, discussion was made regarding the types of services the organization gives. Description of the departments of the organization and their functions and their types of services is also discussed. Since, there is always a room for improvement, so some recommendation is also given to improve some of the lacking of the organization. However, this is to admit that this organization is doing really well by providing financial help to the investors. The organization would do better if some of the change in the administrative level can be brought and this is also discussed in this report.