Procurement process and vendor management in Robi Axiata Ltd.

Abstract

This report is prepared on the basis of my three-month practical experience at Robi Axiata Limited. This internship program helped me to learn about the practical scenario of a Telecommunication Company. Robi Axiata Limited is a dynamic and leading countrywide GSM communication solution provider. It is a joint venture company between Axiata Group Berhad, Malaysia and NTT DOCOMO INC, Japan. Robi Axiata Limited, formerly known as Telecom Malaysia International (Bangladesh), commenced its operation in 1997 under the brand name Aktel among the pioneer GSM mobile telecommunications service providers in Bangladesh. Later, on 28th March 2010 the company started its new journey with the brand name Robi. This report has been presented based on my observation and experience gathered from the company. The organization has many divisions and departments but the focus is given more on the procurement process of SCM and Media Operation Buying Department. This report mentions about the overall procurement process of Robi and vendor management in Robi. After knowing the scenario of procurement process and vendor management of Robi Axiata Limited I came up with some recommendations. The report also consist recommendations and conclusion according to my point of view, which I think would improve the organization in the following aspects.