Scribe leadership program and HR management of Augmedix

Abstract

Augmedix is a Silicon Valley based company that started its journey back in 2012 in order to help the USA doctors. Ian Shakil who is the Chairman, Chief Strategy Officer and Co‐Founder of Augmedix came up with this idea that there should be someone who can remotely help the USA doctors in order to fill out the EHR (Electronic Health Record) form for the health insurance purpose. In USA because of the HIPAA (Health Insurance Portability and Accountability Act) law all the doctors have to fill out the EHR form because there the patients don’t pay the doctors fee directly rather their insurance company pays on behalf of them. Attending the patient and at the same time filling out the EHR form was creating pressure on the doctors as well as patient dissatisfaction. In order to reduce this pressure from the doctors Ian Shakil came up with the idea of Scribes. Augmedix is basically operating from Bangladesh but they have their partners in India and Sri‐Lanka. So, a scribe sitting here in Bangladesh can see the doctor patient conversation live through the Google Glass and fills out the EHR form for them. Scribes are working in two shifts. Those who are working in night shift goes live with the doctor and fills out the EHR form by watching them live. Those who are working in day shift works with the recorded conversation of the doctor patient and fills out the EHR form accordingly. So Augmedix is basically converting natural doctor patient conversation into a medical documentation.