Gaining experience with the corporate business sector of Robi through direct corporate sales

Abstract

Axiata Bangladesh Limited (Robi) is one of the leading mobile telecom service providers in Bangladesh. Their Key for being successful is that they are always delivering good services to their customers. They are providing regular Prepaid and post Paid packages to their customers. Other than these they are offering some corporate facilities to the corporate clients as because market is very much competitive and all the operators are trying to get as more corporate clients they can grab. This internship report starts with an introduction followed by objective, scope, methodology and limitations of the study. But this report mainly focuses on experience that has been gathered while working in the corporate sales of Robi. Firstly, I have integrated the organizational background, different divisions or departments of Axiata Bangladesh Limited (Robi) and their activities, their products or service offerings, current market situation of mobile telecommunication sector. Secondly, I have tried to describe the job responsibilities that i had to perform during my internship period. Thirdly, I have tried to give overall idea about business sales & service or corparate sales of Axiata Bangladesh Limited (Robi). That means i have tried to discuss how the corporate sales activity of Robi is running. In the report finally I have analyzed all the activities associated with the corporate sales and have given some recommendations. The report ends with a conclusion followed by appendix.