Critical evaluation of sales & distribution department of Airtel Bangladesh Limited

Abstract

This paper has been prepared in order to present an evaluation of the Sales and Distribution Department of Airtel Bangladesh Limited. The assessment will critically evaluate the whole organization by considering some important variables such as its history which contains detailed analyses of Airtel Bangladesh Limited, Bangladesh Telecommunications Industry and short note on Bharti Group. Moreover, the report contains organization’s product and service offerings, operational network, organization chart and goals, objectives, mission statement and visions for the future. In addition, the report also contains a brief introduction of the Sales and Distribution Department of Airtel Bangladesh Limited and how it operates and the report also includes about my specific tasks, responsibilities and duties of the job in the organization and also my critical observation and recommendation about the organization. Lastly, the most important part of the report contains a detailed analysis of the present distribution mapping system and efficiency of Airtel Bangladesh limited. The completion of this paper will provide a comprehensive report of the organization to the reader. Information was collected from both primary and secondary sources to compile this paper. The sources include personal interview from Airtel incumbents who works in sales and distribution department, data from websites, and theoretical knowledge from various text books. In conclusion, the paper sums up on the distribution process of the organization and offers some feasible recommendations.