Human resource management practices and employee job satisfaction of Nestle Bangladesh Limited

Abstract

This report is developed in order to obtain practical knowledge about how an organization practices its HR policies and also to determine the employee job satisfaction level of Nestlé Bangladesh Limited. Nestlé Bangladesh Limited, one of our country's major multinational corporations originally established its commercial operations in Bangladesh in 1994 with its first factory in Sreepur of Gazipur. They are basically entailed in the food, beverage, and nutrition industries. Over the past 25 years Nestlé Bangladesh Limited has provided numerous products and services for individuals. The current product line of Nestle Bangladesh involves brands like Maggi (Noodles, Soup and Seasoning), Nescafe, Nestea, Nestle Koko Krunch, Nestle Milo, Nestle Cornflakes, Nestle Coffee-mate, Nestle Every-day, Nestle Nido, Cerelac, Lactogen and Nan. Moreover, Nestlé has worked significantly with the communities in which they function. For example, they provide training for the farmers so that they could improve their livelihood. They also provide teaching facilities for children and they constructed fresh water tanks for school so that they could get to drink fresh water. That is how Nestle Bangladesh Limited is helping to advance environmental sustainability. Nestle Bangladesh Limited’s top priority is providing quality and safety for their customers. In this report, I focused on overall human resource management practices and level of employee job satisfaction of Nestle Bangladesh Limited. During my internship period, I have worked as a sales intern in Nestlé. My main work was to conduct survey on shoppers of Nestle and to make sales reports on the basis of these survey results. Despite my internship as a sales intern, I was able to learn about human resource management practices of Nestle Bangladesh Limited with the help of my supervisor and coworkers from HR department. Moreover, a survey has been conducted on the employees of various departments to determine employee job satisfaction of Nestle Bangladesh Limited and the result of the survey was quite satisfactory. This report was established to follow all the guidelines provided by BRAC University and formed on my real-life work experience, which I collected from Nestlé Bangladesh Limited. I'm expecting that my report will provide some realization about all the tasks I fulfilled as an intern. With limited access to data owing due to confidentiality, I made utmost effort to present as much knowledge as possible on human resource management practices and employee job satisfaction while working at Nestlé Bangladesh Limited.