Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh

Abstract

In order to implement financial inclusion in the rural areas of Bangladesh by providing easy access of financial facilities to these people and binding them into a banking system, bKash has worked exceptionally to achieve their goal and has penetrated the market smoothly increasing the demand for Mobile Financial Services (MFS). Presently, the country treasures the unfathomable accomplishment in the MFS industry especially in provincial territories where conventional banking is unavailable of which bKash retains the dominant spot. The case mainly focuses on the socio-economic development of Bangladesh’s rural population with the help of bKash. The case discoveries uncovered that bKash has produced different positive financial effects like generating job vacancies, motivating savings, easy access to foreign remittance and so on. At last, these results in improving the lifestyles of the rural population of Bangladesh and adds to diminish the endless loop of destitution in rustic regions of this country.