Training and development process: the trainee’s attitude towards the training of BRAC Bank Limited.

Abstract

BRAC Bank Limited (BBL) is the most vibrant bank now in Bangladesh. It started its journey on the 4th of July 2001 originating from its source BRAC. Generally, BRAC Bank is being originated through the successful story of BRAC microfinance. Now-a-days, BRAC Bank is considered as third generation bank. It is providing full range of banking facilities through efficient, effective, friendly and modern fully automated on-line service on a profitable way. One major area of the HRM function of BBL is particular relevance to the effective use of human resources is Learning and Development. In this paper there is a complete discussion about the current training process, training design and preparation of training, list of training, and mentioned and discuss major area of training-learning process and feedback of employees. Mainly in this report, it has been explained how the participant think over the training and learning process of BRAC Bank. The company has particular standard that they need to maintain for each session conducted. Therefore, they need to get the feedback, opinion from the participants. However every time it becomes difficult to evaluate the outcome of Training Needs Assessment of each employees by using rating or scoring process from the trainings and also it is not possible to numerically express the improvement of knowledge, skill and behavior that are use deliver through trainings. Therefore, there was some open-ended question along with the quantitative questions in the survey questionnaire. Through proper analysis, some recommendation came up which can be helpful for the organization. Training is necessary to ensure an adequate supply of staffs that are technically and socially competent and capable of career advancement into specialist department of management position. Therefore, there is a continual need for the process of staff development and training fulfills part of this process. BRAC Bank Ltd. still has a better opportunity to fight back against all odds. Therefore, proper analysis of evaluation will help them to come up with the solution to over the obstacles.