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dc.contributor.advisorTaufique, Dr. Khan Md. Raziuddin
dc.contributor.authorM.Ali, Kabir Razzak
dc.date.accessioned2016-09-25T05:32:33Z
dc.date.available2016-09-25T05:32:33Z
dc.date.copyright2016
dc.date.issued2016-09-06
dc.identifier.otherID 12304067
dc.identifier.urihttp://hdl.handle.net/10361/6449
dc.descriptionThis internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.en_US
dc.descriptionCataloged from PDF version of Internship report.
dc.descriptionIncludes bibliographical references (page 32).
dc.description.abstractTextile and clothing industry is a source of economic growth in Bangladesh. Bangladesh is the second largest apparel exporter of western brands. Only five percent of the factories owned by the foreign investor and most of the production control by the local investors. Sun Trading CO. (BD), is the one of the most competent and well established textile machinery, accessories and spare parts organization in Bangladesh. They import textile machinery, accessories and spare parts from Europe, Asia and China. Basically their business model is business to business (B2B). Their customers are clothing brands, textile and clothing industry owner. I have worked in this organization as an intern and to know their customer’s satisfaction level I have conducted survey. The main objective of the survey is to find out the factors which are affecting the customer satisfaction and from the survey found that Sun Trading CO. (BD), should emphasize on their after sales service and warranty service as study result shows that these are the neglected factors.en_US
dc.description.statementofresponsibilityKabir Razzak M.Ali
dc.format.extent32 pages
dc.language.isoenen_US
dc.publisherBRAC Universityen_US
dc.rightsBRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectSun Trading Co.en_US
dc.subjectB2B customeren_US
dc.subjectCustomer satisfactionen_US
dc.titleFactors affecting satisfaction of B2B customer: an exploratory study on Sun Trading Co. (BD).en_US
dc.typeInternship reporten_US
dc.contributor.departmentBRAC Business School, BRAC University
dc.description.degreeB. Business Administration


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