Functions of general banking division of United Commercial Bank Ltd.

Abstract

This report has been prepared to present an evaluation about the functions of general banking division of United Commercial Bank. The findings will gauge the organization by considering the overview and history of UCBL. This report also contains the product and service offerings of UCBL, Vision, mission, objectives and other associated topics. Moreover it contains little general idea general banking activities of Chashara branch Narayanganj. In addition job description, specific responsibilities, different aspect of job performance, critical observation and recommendation are also given. At the end of the report, contains the analysis of the customer’s perceptions on quality of general banking activities of UCBL. This will let the reader a wide range of understanding about the organization. Information was collected from both primary and secondary sources to compile this paper. The sources include questioner survey, opinion from the officers, gathered information from the websites and few other sources are also there.