Customer satisfaction of Triangle Services Limited

Abstract

The title of this internship report is "Customer Satisfaction of Triangle Services Limited". Triangle Services Limited is one of Bangladesh's first and most important ISPs. It has always given its clients the best and most unique customer service solutions for data connection services. Triangle Services Ltd. has a very devoted, up-to-date, and well-trained staff that always provides excellent customer service. It's a blessing to work with such an intelligent group and company. This internship report is categorized into three chapters. The internship was described in detail in the first chapter. It reflected internship experiences along with key findings from the appointed company. Additionally, supervisor information such as name, department, and position; internship information such as period, department, and job tasks; and internship results such as student involvement, gains, challenges encountered, and recommendations. The second chapter showed an audit of the company's strategy and an evaluation of how it works. It mostly has long explanations of things that are significant and pertinent to the organization, as well as an overview of the company, management practices, organizational structure, marketing practices, financial performance and accounting practices, operations management and information analysis, industry and competitive analysis, and some recommendations. The thirst and last chapter described analysis of effectiveness of customer satisfaction in Triangle Services Limited. For in depth analysis, a survey has done with structured questionnaire. Data has been analysis on excel data sheet. After analysis, findings and recommendations also given on that. References, necessary tables and figures have also done while preparing information. There was no way I could have gathered as much information in three months from this renowned organization, but I did my best to produce a plagiarism-free document