Impacts of HR training center on financial performances: a study on Prime Bank Ltd.

Abstract

Prime Bank HR ‘Training and Development Centre’ is mere a ‘Learning Centre’ rather than a ‘Training Centre’ and is output driven rather than input oriented. Here, training outputs are measured in terms of improvement in the trainee performance attributable to the training not in terms of training hours or number of trainees per year. Performance improvement can be in terms of productivity, efficiency, quality of work (defects), customer satisfaction or conversely, number of customer complaints received. The report concentrated mainly on the Human Resources Training and Development center. As a private organization sometimes-political pressure hamper the banks smooth operation. The bank also takes some reasonable steps in their Human Resource Division. Besides, it explains how a Human Resource Training center carried out its task. The depicts the picture of present situation of Prime Banks training cost variation problems, their contribution to the financial performances, Employee cost and HR budget by comparing with last four years and the opinion of the Trainee as well as the responsible executives who are upholding training, which may help to generate the knowledge about overall Training center activities of the commercial banks in Bangladesh. Prime Bank Training Center (PBTC) is supporting the bank by offering in house training courses, workshop and seminars. As the bank has its own training institute to enhance the capability of their human resources, PBL can use this opportunity to train their employees in specific areas and create specialize and expert people for the bank. Optimizing the training costs HR training center is giving more training to the employees so that they can contribute to maximize financial performance at their concerned branches or division. Impacts on HR training center on financial performances shows the more the number of employees and the no of employee cost are increasing the better the result of accounting and financial performances had took place. There is a strong positive correlation between training activities and financial performance of Prime Bank training center. High training activities (total no. of training participants and workings days) results in high financial performances of Prime Bank Limited. It helps in increasing the productivity of the employees that helps the organization further to achieve its long-term goal indeed.