Browsing by Subject "Customer satisfaction"
Now showing items 21-40 of 134
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Critical aspects of general banking and employee behavior that improves customer experience
(Brac University, 2022-06)This internship report is being written to complete a requirement for my BBA degree. This paper is an overview of my research on “Critical Aspects of general banking and Employee behavior that Improves Customer ... -
The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?
(BRAC University, 2023-06)This report portrays a detailed picture of the organizational practices of SRG Bangladesh Limited and the current state of ride-sharing apps in Bangladesh, are they able to achieve the necessary customer satisfaction? The ... -
Customer contentment assessment of LankaBangla Finance Limited credit cards service
(Brac University, 2019-09)This report aims toward providing an overview on LankaBangla finance Limited and its Customer Contentment of Credit Card Services. While preparing this report is has been tried to reveal the insights of the customer ... -
Customer satisfaction analysis on general banking of Social Islami Bank Limited (SIBL)
(BRAC University, 2015-09) -
Customer satisfaction analysis on HAMKO battery
(BRAC University, 2016-03-02)Battery Industries are one of the most important parts of any country. It is quite impossible for any country to develop economical sector. Customer satisfaction is the main significant function of Industries. It plays a ... -
Customer satisfaction and general operations of Rupali Bank
(BRAC University, 2016)This report provides with comprehensive and practical exposure to the field of overall activities followed by Rupali Bank Ltd. During internship period, I was assigned responsibility in the various department of Rupali ... -
Customer satisfaction and marketing mix of MAGGI 2mn Noodles
(Brac University, 2020)This report mainly discusses about the competition and marketing mix of MAGGI in Bangladeshi market. First the overview of Nestle Bangladesh was given. After that the main brand MAGGI was introduced with its own identity. ... -
Customer satisfaction and user interface of Hungrynaki.com
(BRAC University, 2018-07-17)HungyNaki.com was first presented in the year 2013. Hungrynaki.com is the primary online sustenance conveyance specialist co-op in our nation. The report has been set up with an explanation behind giving an examination of ... -
Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
(Brac University, 2021-09)I have secured my internship at Dhaka Bank Limited of Dhanmondi Branch in order to write the report which is an integral part of The BBS Program in BRAC University. I started my internship at the bank on the 5th of July ... -
Customer satisfaction evaluation of Al-Arafah Islami Bank ltd Mirpur-10 branch
(BRAC Univeristy, 2017-04-19)The report emphasize on the “Customer Satisfaction of Al-Arafah Islami Bank Limited” which highlights products and services offered by the bank to its customers, ranges of these services, related shortcomings and suggestions ... -
Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
(BRAC University, 2017-08-28)Union Bank Limited has differentiated its administration scope amid most recent four years by opening new branches at various deliberately critical areas the nation over by offering different administrations with a dedication ... -
Customer satisfaction in public banks: a study on Janata Bank Limited
(BRAC University, 2017-08-01)This internship report based on the three month long internship program that I had successfully completed in Janata Bank Limited as a requirement of my BBA program. As being completely new to practical, corporate world ... -
Customer satisfaction in the digital agencies of Bangladesh
(Brac University, 2021-09)In this report, I described my experience as an intern at Spade Digital as well as the impact I made while there. Apart from learning about the day-to-day operations of a digital firm and how it achieves customer ... -
Customer satisfaction in the restaurant industry: an examination of the transaction-specific model
(© 2006 Emerald Group Publishing Limited, 2006)Purpose – To determine the factors that explain customer satisfaction in the full service restaurant industry. Design/methodology/approach – Secondary research and qualitative interviews were used to build the model ... -
Customer satisfaction level and operating process of City Brokerage Limited : Nikunja branch
(BRAC University, 2013-01-09)There is a phrase, that your customer is always right. This single line helps to understand the value of customer and their satisfaction toward an organization. By inspiring with this, I have made an internship report ... -
Customer satisfaction level of Aarong a social enterprise
(BRAC University, 2015-12-06)“Aarong”, established in 1978, had recognized them as a pioneer cooperative grouping in the fair trade sector in Bangladesh. Aaron’s vision was to help the artisans so that they can restore their pride and self-esteem, ... -
Customer satisfaction level of Al-Arafah Islami Bank Limited
(BRAC University, 2015-03-28)As part of my academic requirement and completion of my BBA program, I needed to complete a three month period of Internship program. I chose to do my Internship at Al-Arafah Islami Bank Limited, Khilkhet Branch. At AIBL ... -
Customer satisfaction level of Standard Bank Limited
(BRAC University, 2017-08-30)In 21st century, banks are the base of the development of any economy. A growing economy like Bangladesh is no different. Like any other developing countries new business opportunities are being created every day. Every ... -
Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
(Brac University, 2020-01)With the uninterruptedly changing worldwide business trend, Bangladesh telecommunication industry is going to digitalize their recharge facilities through mobile financial services. Mobile financial services like bKash, ... -
Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
(BRAC University, 2018-11-29)Bangladesh, in terms of economy, is flourishing day by day and now we need financial service provider in every aspect of the society. Bank is a major financial institution nowadays. This sector is rising gradually and ...
