Proposing strategies to address the challenges emerging from recruitment and acquiring talent- a study on Trust Bank PLC

Abstract

In accordance with the Banking Companies Act-1991, Trust Bank PLC, which is financed and monitored by Army Welfare Trust, initiated its banking operations banking permits on July 15, 1999, in order to facilitate banking services to the Bangladesh Army, Navy, and Air Force personnel and established branches in cantonments, air and naval bases throughout Bangladesh. However, due to its excellent banking services and customer satisfaction, the bank managed to attract civilians and businesses as well, concentrating on a mass market. In the past two decades, Trust Bank PLC has been able to establish banking networks throughout Bangladesh by expanding SME centers, corporate and retail branches, ATM booths, and sub-branches. Being under the AWT umbrella and being consistent regarding financial performance, the mass population gained a sense of confidence and Trust Bank PLC managed to reach and target new clients. By offering attractive and competitive financial products and debt instruments, the bank has been able to contribute by attracting the population with saving schemes and helping businesses to grow by financing them. This study aims to identify the complexities concerning recruitment and talent acquisition that HR managers of Trust Bank PLC face constantly and how they can capitalize on the scenario. This study is divided into three sections where:  The initial one contains an internship summary.  The following one presents a brief overview of the bank.  The final chapter explains the challenges Human Resources Division faces regarding recruitment and talent acquisition. My Internship at Trust Bank PLC has provided me with significant knowledge and real-life experience regarding HR guidelines imposed by Bangladesh Bank, how the HRD functions, as well as various functional tasks that will aid me in my future endeavors.