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Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
(BRAC University, 2018-12-02)
I am doing my internship in the Janata Bank Ltd. From the very first time I was in doubt with their customer satisfaction. Their service quality was low and that is why they might be losing revenue. Then I scrolled through ...
Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
(BRAC University, 2018-08-02)
National Bank Limited is established at March 28, 1983 and from then executing its business activities effectively in Bangladesh. NBL service and facilities are the latest to convince all of its customers. To hold its ...
Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
(BRAC University, 2018-08-03)
This report is prepared on the basis of my three-month practical experience at Bank Asia Limited, Satmasjid Branch. The banking sector is always considered one of the most fundamental sectors for the economy to be able to ...