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Explaining industrial importers' commitment from an emerging market perspective: theoretical and managerial insights
(© 2014 Emerald Group Publishing Limited, 2014)
This study seeks to provide insights concerning the predictors of industrial importers' commitment to their foreign suppliers in a relationship paradigm involving an emerging market. Design/methodology/approach: Integrating ...
Factors influencing customer trust in salespersons in a developing country
(© 1996 American Marketing Association, 1996)
Research on trust is limited in the context of developing countries. Because of its importance in facilitating exchange, this study attempts to assess the determinants of customer trust in salespersons in a developing ...
Revitalizing higher education in Bangladesh: insights from alumni and policy prescriptions
(© 2003 Published by Palgrave Macmillan UK, 2003)
Higher education in Bangladesh must become more responsive to the needs of a major constituency: its students. How this might be accomplished is examined in this study using a nine-factor model to explain the satisfaction ...
Credibility of TV news in a developing country: the case of Bangladesh
(© 2012 AEJMC., 2012)
Television has recently experienced unprecedented expansion in Bangladesh. Given its popularity and influence, and with more people using it for their information, research on the credibility of TV news is warranted. ...
Patient satisfaction with health services in Bangladesh
(© 2007 The Author, Oxford University Press in association with The London School of Hygiene and Tropical Medicine., 2007)
Concern over the quality of health care services in Bangladesh has led to loss
of faith in public and private hospitals, low utilization of public health facilities,
and increasing outflow of Bangladeshi patients to ...
Political leadership and legitimacy among the urban elite in Bangladesh
(© 2004 Published by South Asian Studies Association of Australia, 2004)
Service quality in public and private hospitals in urban Bangladesh: a comparative study
(© 2000 Elsevier Science Ireland Ltd., 2000)
This study compared the quality of services provided by private and public hospitals in urban Bangladesh. Using twenty-four scale items, patient perceptions were sought on five aspects of service quality including ...
Television news in Bangladesh: intersection of market-oriented journalism and perceived credibility
(© 2014 AMIC/SCI-NTU.Routledge, 2014)
The television medium has occupied a dominant place in Bangladesh. With the unprecedented expansion of the television industry, questions are being raised about a palpable rise in market-oriented journalism (MOJ) in the ...
The structure and measures of service quality perceptions for multiple-encounter services: a study of hospitals in Bangladesh
(© 2014 W. S. Maney & Son Ltd., 2014)
This paper examines a complex multiple-encounter service environment – hospitals in a developing country – and suggests that service quality measures ought to be tied to key actors’ performance metrics. Based on face-to-face ...
Customer satisfaction in the restaurant industry: an examination of the transaction-specific model
(© 2006 Emerald Group Publishing Limited, 2006)
Purpose
– To determine the factors that explain customer satisfaction in the full service restaurant industry.
Design/methodology/approach
– Secondary research and qualitative interviews were used to build the model ...