Chowdhury, Shish HaiderSamin, Kazi Azharul Islam2025-06-012025-06-0120232023-04ID 21382015http://hdl.handle.net/10361/26018This internship report is submitted in partial fulfillment of the requirements for the degree of Masters in Procurement and Supply Management, 2023.Cataloged from PDF version of internship report.Includes bibliographical references (page 29).This report exhibits the procurement and supply chain management of the service industry through exploration of the tech startup Econs Digital limited who provides software development and relevant services with validating its impact on the overall operations and competitiveness for a service company. The procurement and supply chain management practices and their alignment with market demand and end-consumer needs are depicted. The report also analyzes the entire value chain of the software firm through some frameworks and evaluates the effective measures to enhance its performance, efficiency, and effectiveness while maintaining its competitive edge and market growth. The analysis includes a consideration of various parameters that affect procurement and supply management, including planning and sustainability, and how they impact the service company. The drives to decision making and optimizing the supply chain, there’s some applications that are overviewed with the help of driving factors that emphasize the success of the service industry. The report concludes with recommendations and measures that can be taken to improve the service supply chain’s performance and efficiency.29 pagesenBRAC University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.Service supply chainSustainable supply chainProcess centered service supply chainService performance managementBusiness logistics.Service industries--Bangladesh.Internship Report