Chowdhury, Md. Hasan MaksudAhmad, Ahsan2021-07-262021-07-2620212021-01ID 16304033http://hdl.handle.net/10361/14822Cataloged from PDF version of internship report.Includes bibliographical references (page 41)This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.Hungrynaki.com was established in 2013 at Mohakhali DOHS . HungryNaki.com is the first food delivery company in Bangladesh. The operation is very much simple and connected with high technology which has a user friendly interface. Hungrynaki.com has a rich online platform where consumers order from their favorite restaurant and their job is to deliver the food within a minimum time. From the very beginning, this organization is very much optimized about the upcoming glory of e-commerce in Bangladesh. People from everywhere are very much busy with their daily life so they are getting a chance to save their valuable time by ordering through hungrynaki.com. In the time of COVID-19 pandemic, it also shows both of its necessity and potentiality of this e-commerceplatform. Moreover, HungryNaki.com is the market topper and they are the first who introduce the ‘food delivery’ concept in Bangladesh. From the external operation to the delivery time; quality of food, hygiene of restaurant, professionalism of employees, packaging , hot box , customer satisfaction are deeply analyzed in this report. Lastly, I have added the information of every department that how they are directly connected with the delivery operation.44 pagesenBrac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.Customer satisfactionHungrynaki.ComFood deliveryFood industry and tradeConsumers--AttitudesBusiness planningBangladeshA study on customer satisfaction and experience of Hungrynaki.ComInternship Report