Zaman, Raisa TasnimZaman, Tasnim2022-06-122022-06-1220222022-01ID 17304082http://hdl.handle.net/10361/16957Cataloged from PDF version of internship report.Includes bibliographical references (page 47).This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.My internship program at the university required me to complete my degree, and I incorporated my entire work experience from the Query Management Team (Robi-Airtel WhatsApp) at X Solutions Limited in my report. I handled client queries via WhatsApp, a social media network, and worked for brands including Robi Axiata Limited and Airtel Bangladesh. Creating my internship report was a way for me to incorporate both the practical and theoretical aspects of my internship, therefore I wrote it based on what I learned and what I experienced. Management of difficulties such as staff performance evaluations, remuneration administration, and training sessions were some of the things I took away from my experience with the company.47 pagesenBrac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.Social mediaMarketing integrationDashboardConfidentialBrand managementMarketing communicationDigital mediaAnydesk consumer satisfactionZerociumOnline marketingCustomer services.Internship Report