Akter, TaniaTasnim, Humayra2018-02-042018-02-0420181/28/2018ID 12204073http://hdl.handle.net/10361/9366Cataloged from PDF version of internship report.Includes bibliographical references (page 35).This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.The Westin Dhaka is one of the most luxurious hotel in Bangladesh, which is under the Marriott International Hotel and Resorts. The Westin Dhaka is situated at Gulshan 2. The Westin Dhaka has 235 room and 7 meeting rooms. It also has 5 restaurants. The Westin Dhaka, an innovation towards boost the hospitality industry of Bangladesh is successful through its hospitality management process. The six times Luxury Business Hotel Award Winner, The Westin Dhaka is serving the most diplomatic and commercial zone of Bangladesh. The loyalty towards its business operations pulls guests to stay and enjoy with amenities and refreshing ambience. In terms of The Westin Dhaka Sales Department operation, it drives the hotel business with innovation and proactive attitudes. Catering Sales Department manages all the events for the hotel. They communicate with the clients for events like meeting, opening, and closing ceremony or wedding and birthday program. It takes some to time to do an event successfully. ISAC is the most important for the Catering Sales Department. It is software. It has all the details of an event. Sales call is also very important for the Sales Department. Each and every sales person has to attend sales call. The Westin Dhaka is loyal to its clients. To be more oriented and go beyond the growth, The Westin Dhaka Sales follow every footprint of business.35 pagesenBRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.The Westin DhakaMarriott International Hotel and ResortsUnique Hotel and Resorts LimitedHotel and ResortsInternship Report