Alam, Md. Golam RabiulTasnia, Saima Rahman2025-12-042025-12-0420252025ID 20101274http://hdl.handle.net/10361/27278Cataloged from PDF version of thesis.Includes bibliographical references (page 33).This thesis is submitted in partial fulfillment of the requirements for the degree of Bachelor of Science in Computer Science, 2025.As a student of BRAC University, I was appointed as an intern at Munchies which is a top-tier food delivery service company that provides late-night delivery services of foods and necessary goods around Dhaka, Bangladesh. I was a remote employee and worked as a Quality Assurance Software intern in the IT sector to help enhance software quality by applying testing methods. My focus was to deploy mainly on manual testing systems while setting quality benchmarks and identifying current system problems to benefit both my studies and career.33 pagesenBRAC University theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.Late-night delivery servicesRemote employeeQuality assuranceSoftware qualityManual testingComputer security.Computer software--Quality control.Software protection.Software engineering.Enhancing quality assurance in IT: a case report of MunchiesThesis