Mukta, Jannatun NoorSaha, NabonitaRatul, Md. Alvi IslamOme, Ehsanul HaqueSadita, Subhana Nawar2026-04-012026-04-0120252025-12ID 22301645ID 24341081ID 24241079ID 23101004http://hdl.handle.net/10361/27692Cataloged from PDF version of thesis.Includes bibliographical references (page 72).This thesis is submitted in partial fulfillment of the requirements for the degree of Bachelor of Science in Computer Science and Engineering, 2025.Accelerated digitization has thoroughly reshaped the ways individuals communicate, access information, manage daily activities and conduct financial transactions - especially for people with disabilities. While existing research has extensively examined challenges and adoption strategies in the context of Global North, a significant gap remains in understanding user engagement in the Global South, given the infrastructural asymmetry and socio-economic distinction. Our study aims to bridge the gap by exploring how visually impaired individuals navigate the world of technology, focusing on the influence of socio-economic factors in shaping these engagement, access and navigate financial services - particularly digital financial services (DFS), and the strategies they employ to overcome structural and contextual barriers. Guided by these research questions we conducted focus group discussions and semi-structured interviews with 18 visually impaired individuals in urban settings to get a glimpse of their lived experiences with technology and digital financial services. The findings highlights the negative effect of societal perception in shaping technology use and hindering daily activities, challenges faced in financial transactions, local mobile financial services incompatibility with screen readers. It also reveals design features to enhance security in systems that often create vulnerability, reduce accessibility, and exclude the marginalized ones from such platforms. We align these findings to various sociological, post-colonial theories to assess the impact and draw similarities with previous work to emphasize the need for design and build with intended users and bring visibility through prototyping “Dristikohon”. Dristikohon is a platform prototype focused on incorporating the noticeable design limitations that Visually Impaired People face while using existing mobile financial systems. Our work brings the fundamental concepts of Human Computer Interaction into use to empower a marginalized community from alienation, exclusion with smart and participatory design.72 pagesenBRAC University theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.Visual impairmentDigital financingDigital financial servicesMobile bankingDFSGlobal southBanks and banking, Mobile.Financial services industry--Technological innovations--Bangladesh.Thesis