Al-Din, Zaheed Hosein MohammadIkra, Sanjeda Rubaiyet2026-08-132026-08-1320252025-08ID 19104160https://hdl.handle.net/10361/29043This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2025.Cataloged from PDF version of internship report.Includes bibliographical references (page 42).I had a three months internship experience with United Commercial Bank PLC in the General Banking Division as a condition of my degree program BBA. This internship enabled me to acquire the practice knowledge and learn how the division works. One of the famous banks in Bangladesh, known to offer quality and efficient services to its customers, is United Commercial Bank PLC, which was started in 1983. As an intern, I was able to learn how to approach customers, comprehend their needs, and deliver speedy and efficient services. The General Banking Division is a significant aspect of the bank since it assists in establishing and sustaining relationships with the customers. This report has explained the key operations of this division, and briefly touched on the other departments and services provided by the bank. I too have present a few suggestions on how it could be improved based on what I saw. Not all of the conclusions, however, are made based on my personal knowledge since this report was made on the basis of my short-term internship and limited research.46 pagesen-USAttribution-NonCommercial-NoDerivatives 4.0 InternationalBRAC University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.http://creativecommons.org/licenses/by-nc-nd/4.0/Mobile applicationsApp-based servicesUnited Commercial Bank LimitedGeneral bankingBanking activitiesMobile financial servicesMFSUPAY appOnline bankingBanks and banking--Technological innovations--Bangladesh.Internet banking.Employees--Training of.Bank marketing--Bangladesh.Bank management--Bangladesh.Internship Report