Islam, SM ParvejChowdhury, Md.Farhanul Islam2024-01-032024-01-0320212021-10ID: 18264056http://hdl.handle.net/10361/22058Cataloged from PDF version of internship report.Includes bibliographical references (page 34).This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2021.SEBPO is a fastest growing company in BPO industry. SEBPO provides the service in the various BPO field to its clients mostly from the USA. This report I have generated as a part of my Internship program under Graduate School of Management, BRAC University. I have worked as intern at SEBPO and this report will gives you a proper overview of the organization and its Quality management aspects related to business contexts. I have generated a hypothesis to related to total quality management principles and analyze its effectiveness in the SEBPO which helped to provide some recommendations.36 pagesenBrac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.BPOBusiness process outsourcingDigital ad operationTotal quality managementTQM.Total quality managementInternship Report