Akter, KhadejaAzam, MunjurinaHaque, NafisaAlam, Md.Golam Rabiul2026-07-092026-07-0910/22/2020K. Akter, M. Azam, N. Haque and M. G. R. Alam, "Quality Assurance of Banking Sector Services through Multi-criteria Decision Theory," 2020 4th International Symposium on Multidisciplinary Studies and Innovative Technologies (ISMSIT), Istanbul, Turkey, 2020, pp. 1-5, doi: 10.1109/ISMSIT50672.2020.9254582.9.78173E+122-s2.0-85097660493https://hdl.handle.net/10361/28491The present study adapted the AHP methodology to the measurement of service quality in banking, involving five steps - referred to as 'Analytical Hierarchy Process' [6] [8]. In this paper the purpose is to increase a way that considers opposition the use of the analytic hierarchy process (AHP) framework to degree provider quality [6]. The AHP technique defined on this look at as a consequence assists control to plan and preserve a relevant, aggressive plan for ongoing enhancements in carrier quality [6] [8].1-5 pagesen-USFALSEAHPBankingSecurityService qualityBanks and banking.Conference Proceedings10.1109/ISMSIT50672.2020.9254582