Khan, TanzinIslam, Aswadf2024-12-222024-12-22©20232023-08ID 19104131http://hdl.handle.net/10361/24958This research report is submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, 2023.Cataloged from PDF version of thesis.Includes bibliographical references (pages 34-36).My report is about the reasons why people are shifting from traditional method of banking to online banking. I have worked with the data of the last Four to Five years to make a comparison of the trend towards shifting to online banking. With my internship done in Shimanto Bank Limited I got the opportunity to learn more about people switching to online banking from my colleagues. The key reasons that I came up with why people are shifting towards online banking are impact of covid-19, age and location playing a major part and lastly the security factor.36 pagesenBrac University theses are protected by copyright. This may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.Digital banking servicesPandemicContactless paymentCultural factorsBanks and banking--Bangladesh.Research Report