Digital public services of Bangladesh

Abstract

The Government of Bangladesh is working to achieve Digital Bangladesh Vision 2021 by establishing the Seventh Five-Year Plan (2016-2020) and the National ICT Policy 2018. The Bangladesh government recognizes that the development of information and communication technology is an indispensable factor for the mid- to long-term growth of Bangladesh and is making efforts to improve the budget execution efficiency, mid- to long-term growth potential and administrative efficiency through e-Government. The role of ICT Division is to ensure universal access to ICT for all through research, development, successful utilization and digital management of ICT. National ICT Policy 2018 is the national strategy to implement Digital Bangladesh with vision “To expand and diversify the use of ICTs to establish a transparent, responsive and accountable government; develop skilled human resources; enhance social equity; ensure cost-effective delivery of citizen-services through public-private partnerships; and support the national goal of becoming a middle-income country within 2021 and join the ranks of the developed countries by 2041.The ICT Policy 2018 was a robust and well-designed plan that aided the transformation of the Bangladesh government to provide efficient, convenient and transparent services to people and businesses through ICT. Aligned with Digital Bangladesh, Government of Bangladesh has a strong willingness to establish e-Government for the betterment of public.