Challenges and benefits of using online learning platforms in English language teaching and learning in Bangladesh: a secondary school scenario

Abstract

The sudden interruption in traditional face-to-face language teaching caused by the COVID-19 pandemic has impacted educational institutions of all levels in Bangladesh. Schools, like other educational institutions switched to the online mode. For most of the instructors and learners, this crisis-driven remote learning has been a completely new experience, and it is a factor that could hinder the learning outcome of students. As a result, it is critical that students' experiences with online learning and teaching be explored. This study investigates how English as a Foreign Language (EFL) student at selected secondary schools of Dhaka city in Bangladesh dealt with online learning. Overall first-time online language learning experience, online courses, efficacy of online teaching and delivery, online learning mode and attainment of graduate qualities, usage and efficiency of educational technology devices, and online learning language skills were the topics of the survey. The study findings show that most of the learners hold positive outlook towards online instruction, and it also suggests that more teachers are needed to be taken under technological training courses. The findings emphasize the need of investigating students' online learning experiences and their consequences for online virtual language education design, implementation, teaching, and assessment.