A multi-agent garage service search and recommendation with hybrid MLs and LLMs

Abstract

The automobile service industry's explosive growth highlights the need for creative approaches to boost operational effectiveness and user experience. This study introduces a Hybrid Garage Assistance System, integrating Classical Machine Learning (ML) techniques with Generative AI to optimize garage service discovery and analysis. The system employs sophisticated data processing methods, including Term Frequency-Inverse Document Frequency (TF-IDF) vectorization and regex-based service detection, to extract actionable insights from unstructured garage data.Central to the system are machine learning models Random Forest (RF) and XGBoost (XGB) which achieve high precision and recall in classifying garage services. A hybrid search mechanism, combining cosine similarity with ML-driven predictions, ensures the delivery of highly personalized search results. To further refine decision-making, the system incorporates Generative AI models such as Perplexity for web-based research, Gemini for location-specific analysis, Mistral for email sending and GPT-4 for detailed service recommendations and dall-e for creating user specific parts images. These advanced tools provide users with comprehensive information that enables them to make well-informed decisions about garage services.Performance evaluation of the system is conducted using robust metrics, including precision, recall, F1-score, and system latency. Experimental results reveal a precision of 85%, recall of 70.8%, and an F1-score of 77.2%, demonstrating the efficacy of integrating classical ML with generative AI. The system's average latency of 5.9 seconds ensures a seamless and responsive user experience.This hybrid framework highlights the potential of blending classical ML and Large Language Models (LLMs) to enhance search and recommendation functionalities, offering a scalable and robust blueprint for future advancements in the automotive service sector. The system's Propose a Multi-Agent System With high accuracy, scalability, and reliability position it as a cutting-edge solution for users navigating the complexities of garage service selection.